Refund Policy

Last Updated: September 2026

At ZenOne Technologies, we are committed to delivering high-quality training. We understand that circumstances can change, and we have created a fair and transparent refund policy for our students.

1. Cancellation Before Course Commencement

If a student requests cancellation before the batch start date, the following refund schedule applies:

• More than 7 days before batch start: 80% refund of fees paid.
• 3–7 days before batch start: 50% refund of fees paid.
• Less than 3 days before batch start: No refund applicable.

2. Cancellation After Course Commencement

Once the course has begun, refunds will not be issued. However, students may apply for a batch transfer to the next available batch at no additional charge, subject to availability.

• Batch transfer requests must be submitted within the first 10% of the course duration.
• A maximum of one batch transfer is allowed per enrollment.

3. Non-Refundable Components

The following are non-refundable under all circumstances:

• Registration/processing fee (if charged separately)
• SAP server access charges
• Study materials or kits already dispatched/provided

4. Course Cancellation by ZenOne Technologies

In the unlikely event that ZenOne Technologies cancels a batch due to insufficient enrolments or unforeseen circumstances, a full 100% refund will be issued to all registered students within 7 working days.

5. How to Request a Refund

To initiate a refund request, please send an email to info@zenonetechnologies.com with the subject line "Refund Request — [Your Name] — [Course Name]". Include your enrollment details and reason for cancellation. Our team will respond within 3 working days.

6. Refund Processing Time

Approved refunds will be processed within 7–10 working days to the original payment method. For bank transfers, please allow an additional 2–3 business days for the amount to reflect in your account.

7. Contact

For refund-related queries, reach us at info@zenonetechnologies.com or +91 8220900206.